Select your cookie preferences

We use cookies and similar tools to enhance your experience, provide our services, deliver relevant advertising, and make improvements. Approved third parties also use these tools to help us deliver advertising and provide certain site features.

describe_queue

describe_queue(**kwargs)

This API is in preview release for Amazon Connect and is subject to change.

Describes the specified queue.

See also: AWS API Documentation

Request Syntax

response = client.describe_queue(
    InstanceId='string',
    QueueId='string'
)
Parameters
  • InstanceId (string) --

    [REQUIRED]

    The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

  • QueueId (string) --

    [REQUIRED]

    The identifier for the queue.

Return type

dict

Returns

Response Syntax

{
    'Queue': {
        'Name': 'string',
        'QueueArn': 'string',
        'QueueId': 'string',
        'Description': 'string',
        'OutboundCallerConfig': {
            'OutboundCallerIdName': 'string',
            'OutboundCallerIdNumberId': 'string',
            'OutboundFlowId': 'string'
        },
        'HoursOfOperationId': 'string',
        'MaxContacts': 123,
        'Status': 'ENABLED'|'DISABLED',
        'Tags': {
            'string': 'string'
        }
    }
}

Response Structure

  • (dict) --

    • Queue (dict) --

      The name of the queue.

      • Name (string) --

        The name of the queue.

      • QueueArn (string) --

        The Amazon Resource Name (ARN) for the queue.

      • QueueId (string) --

        The identifier for the queue.

      • Description (string) --

        The description of the queue.

      • OutboundCallerConfig (dict) --

        The outbound caller ID name, number, and outbound whisper flow.

        • OutboundCallerIdName (string) --

          The caller ID name.

        • OutboundCallerIdNumberId (string) --

          The caller ID number.

        • OutboundFlowId (string) --

          The outbound whisper flow to be used during an outbound call.

      • HoursOfOperationId (string) --

        The identifier for the hours of operation.

      • MaxContacts (integer) --

        The maximum number of contacts that can be in the queue before it is considered full.

      • Status (string) --

        The status of the queue.

      • Tags (dict) --

        The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

        • (string) --
          • (string) --

Exceptions

  • Connect.Client.exceptions.InvalidRequestException
  • Connect.Client.exceptions.InvalidParameterException
  • Connect.Client.exceptions.ResourceNotFoundException
  • Connect.Client.exceptions.ThrottlingException
  • Connect.Client.exceptions.InternalServiceException