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put_user_status

put_user_status(**kwargs)

Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.

For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide .

See also: AWS API Documentation

Request Syntax

response = client.put_user_status(
    UserId='string',
    InstanceId='string',
    AgentStatusId='string'
)
Parameters
  • UserId (string) --

    [REQUIRED]

    The identifier of the user.

  • InstanceId (string) --

    [REQUIRED]

    The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

  • AgentStatusId (string) --

    [REQUIRED]

    The identifier of the agent status.

Return type

dict

Returns

Response Syntax

{}

Response Structure

  • (dict) --

Exceptions

  • Connect.Client.exceptions.InvalidRequestException
  • Connect.Client.exceptions.InvalidParameterException
  • Connect.Client.exceptions.ResourceNotFoundException
  • Connect.Client.exceptions.ThrottlingException
  • Connect.Client.exceptions.AccessDeniedException
  • Connect.Client.exceptions.InternalServiceException