Select your cookie preferences

We use cookies and similar tools to enhance your experience, provide our services, deliver relevant advertising, and make improvements. Approved third parties also use these tools to help us deliver advertising and provide certain site features.

ConnectContactLens

Table of Contents

Client

class ConnectContactLens.Client

A low-level client representing Amazon Connect Contact Lens

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.

Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide .

import boto3

client = boto3.client('connect-contact-lens')

These are the available methods: